An attitude of Excellence

I do not usually feel fulfilled and accomplished at work, infact I usually feel depressed and frustrated about my current job. I am sure you will be wondering then why do I still work there, well I am searching for a better job, but until I find one, I will keep this one. I have learnt to appreciate and value whatever i have till something better becomes available.

 

As frustrating as my job may seem, I still believe in being excellent and diligent because I truly believe that my reward is with God and that one day someone will speak about me to someone that matters and my opportunity for promotion will come. I truly believe that my Esther moment is coming. I often have dreams of me mentoring and motivating a crowd of people and speaking about my patience and perseverance and about my many stories of victories that brought me to my accomplishments. Regardless, I also feel God tests us to see our resolve. I have gone through several emotions from depression to a place of thanksgiving and praise. I have even reached a point where I have decided not to pray for a better job, but to pray for the success of my current job despite the many manipulations and frustrations.

 

No work environment is devoid of office politics, but some are more prominent and less professional than others. I cannot tell you where I work, but what I can say is that my work environment is the highest level of politics, bureaucracy, religious sentiments and tribal /cultural manipulations. Imagine working in an environment where less than 20% of the workers merit their jobs, or are qualified and willing to put in their best or go the extra mile to exhibit professionalism. Picture that for a moment, and then add this to it- a work place where a larger percentage of workers have doctored their ages to stay longer being employed and do not put in a lot of effort in their appearance and output.

 

I am making this post today because I usually pat myself on the back and reassure myself that I have made a change/shift in the mindset of people I come in contact with in the course of my work. Yesterday a lady called my office phone lines to make an inquiry, and typically picking phone calls is not part of my job description, but I decided to return her call. I provided the explanation she requested and asked her to visit the office for a better understanding of the questions raised. To my surprise around past 3pm, she showed up, and she said a few things that amazed me:

*that she was amazed I called back, because many offices that interface with the public do not return phone calls.

*that after speaking with me, she was convinced that she had to come down to this office if not for anything, to see this lady she spoke with on the phone.

*that this is the first time she would come to an office that interfaces with the public, and the person is knowledgeable enough to answer all the questions without tossing her up and down for answers; knowledgeable enough to provide some basic explanation to technical questions that do not relate to her function or role.

*that I was so helpful and she was impressed with my professionalism and insight on general issues relating to departments in my office.

 

This would be the third or fourth person complimenting me. What I took home from these compliments is that if my work is unappreciated or not recognized by my bosses, I am content that somebody valued my worth. I am not saying all this to blow my trumpet, but to encourage someone to remain excellent, even when you are placed in an environment that doesn’t depict or foster excellence.

Keep believing in God’s promises to you no matter what!

 

xoxo

Ms Combs

 

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